Optimum Solution is a leading provider of IT solutions, offering a wide range of services and products from top-tier vendors. We deliver exceptional value through cutting-edge technology and professional support.

Role Overview

We are seeking a Technical Support Engineer to provide expert troubleshooting, system maintenance, and IT support to ensure seamless operations for our clients.

Responsibilities

– Diagnose and resolve, software, and network issues.
– Provide remote and on-site technical support to clients.
– Install, configure, and maintain IT systems and applications.
– Monitor system performance and ensure optimal operation.
– Document technical issues and solutions for future reference.

Qualifications

– Bachelor’s degree in Computer Science, IT, or a related field.
– Proven experience in technical support or IT helpdesk roles.
– Strong knowledge of operating systems, networking, and troubleshooting.
– Excellent problem-solving and communication skills.

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