About Optimum Solution
Optimum Solution is a leading provider of IT solutions, offering a wide range of services and products from top-tier vendors. We deliver exceptional value through cutting-edge technology and professional support.
Role Overview
We are seeking a Technical Support Engineer to provide expert troubleshooting, system maintenance, and IT support to ensure seamless operations for our clients.
Responsibilities
– Diagnose and resolve, software, and network issues.
– Provide remote and on-site technical support to clients.
– Install, configure, and maintain IT systems and applications.
– Monitor system performance and ensure optimal operation.
– Document technical issues and solutions for future reference.
Qualifications
– Bachelor’s degree in Computer Science, IT, or a related field.
– Proven experience in technical support or IT helpdesk roles.
– Strong knowledge of operating systems, networking, and troubleshooting.
– Excellent problem-solving and communication skills.